Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information when you visit our store or place an order:

Personal details such as name, billing/shipping address, phone number, and email address
Payment information (processed securely by our payment gateways — we do not store card details)
Order history and purchase details
Browsing and device information such as IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate about your purchases and provide customer support
Send promotional emails and special offers (only if you have opted in)
Improve our website, products, and services
Detect and prevent fraudulent or unauthorized activity

3. Email Marketing

If you subscribe to our mailing list, you may receive emails about promotions, special offers, and new products.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting our support team.

4. Our Store Platform

Our store is hosted on Shopify, which provides the e-commerce platform and secure payment processing.
Your data may be stored through Shopify’s data storage, databases, and the general Shopify application.
Shopify stores your data on secure servers behind a firewall and complies with strict data protection standards.

5. Payment Security

All direct payment gateways (e.g., OnePay, PayHere, PayKoko, MintPay) adhere to the PCI-DSS security standards.
We do not store or have access to your full payment details.

6. Sharing of Information

We do not sell your personal information. We may share it only with:

Trusted service providers who help us operate our store (e.g., logistics companies, payment gateways)
Legal authorities if required by law or for fraud prevention purposes

7. Cookies

Our website uses cookies to improve your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but this may affect site functionality.